Refund Policy

1. Refund Initiation

Once an eligible return is received at our Noida fulfillment center and verified for authenticity, your refund is approved within 2 business days. The actual funds are credited back to your account within 5 to 10 business days, subject to standard banking settlement cycles.

2. Payment Methods & Reversals

• UPI & QR Payments: Reversed directly to the originating UPI handle or linked bank account.
• Credit & Debit Cards: Credited to the original card used during checkout. Depending on your issuing bank, this may reflect on your next billing statement.
• Cash on Delivery (COD) Orders: Because cash cannot be transmitted via postal transit, customers will be requested to provide bank account details (Account Name, Account Number, IFSC) or a verified UPI ID for direct NEFT/IMPS transfer.

3. Deductions & Charges

If a return is initiated due to transit damage, manufacturing defect, or wrong product delivery, 100% of the purchase amount (including all taxes and shipping) is refunded with zero restocking fees.

In cases where a return is requested for personal preference without damage or defect, the customer may be responsible for the actual insured reverse logistics freight fee incurred.